Sales Policy for Glotopic

Effective Date: November 29, 2024

At Glotopic, we strive to provide a seamless shopping experience for our customers. By purchasing products from our website glotopic.click, you agree to the terms and conditions outlined in this Sales Policy. Please read this policy carefully to understand how we handle sales transactions, pricing, payment, and more.

1. Product Availability

We make every effort to ensure that the products listed on our website are available for purchase. However, there may be instances where a product becomes unavailable or out of stock after an order is placed. In the event that a product is no longer available, we will notify you as soon as possible and offer the following options:

  • Exchange: If a similar product is available, we can offer an exchange for the item.
  • Refund: We will issue a full refund for the unavailable product if no suitable replacement is found.

Product availability is subject to change, and we reserve the right to limit quantities or discontinue products without prior notice.

2. Pricing

All prices listed on the website are in USD (United States Dollars) and are subject to change without notice. Prices may vary depending on promotions, discounts, and seasonal sales. The final price of your order will be confirmed at checkout, including any applicable taxes, shipping, and handling fees.

  • Promotions and Discounts: From time to time, Glotopic may offer special promotions, discount codes, or limited-time sales. These offers are subject to specific terms and conditions and may have expiration dates. Discount codes cannot be combined with other offers unless specified.
  • Sales Tax: Sales tax will be applied to orders based on the applicable state or regional tax rates. The tax amount will be calculated at checkout and included in your total price.

Please note, the final total amount due will be confirmed on the checkout page before payment.

3. Payment Methods

We accept a variety of secure payment methods to ensure your shopping experience is smooth and hassle-free. The available payment options are:

  • Credit/Debit Cards: We accept major credit cards, including Visa, MasterCard, American Express, and Discover.
  • PayPal: You can also choose PayPal as a secure method for making your payment.
  • Other Payment Methods: Depending on your location, we may offer other payment options, such as Apple Pay, Google Pay, and more.

All payment transactions are processed securely through encrypted payment gateways. For your security, we do not store your payment information after the transaction is completed.

4. Order Processing and Confirmation

Once your order is placed, you will receive an order confirmation email. This email will include the details of your order, such as the product(s) purchased, the shipping address, and the total amount. Please review this email carefully for any errors. If any information is incorrect, contact us immediately at info@glotopic.click to resolve the issue.

Orders are typically processed within 1-2 business days from the time of purchase. However, during high-demand periods (such as holidays or sales events), processing times may be slightly longer. You will receive a shipping confirmation email once your order has been shipped, which will include a tracking number.

5. Shipping and Delivery

We strive to deliver your orders in a timely manner. Shipping times vary depending on the shipping method you select at checkout and your location. The available shipping options include:

  • Standard Shipping: Delivery within 5-7 business days (for domestic orders in the U.S.).
  • Expedited Shipping: Delivery within 2-3 business days.
  • International Shipping: Available for selected countries. Delivery times vary based on the destination.

Shipping Fees: Shipping costs will be calculated at checkout based on the weight and size of your order and the delivery address. We may offer free shipping promotions during certain periods, which will be clearly stated on the website.

Tracking: After your order ships, you will receive a tracking number to monitor your order’s delivery status. If you have any issues with delivery, please contact our customer service team.

6. International Orders

We are happy to accept international orders, but please be aware of the following:

  • Customs Duties and Taxes: International shipments may be subject to import duties, taxes, or customs fees, which are the responsibility of the recipient. These fees are determined by the customs authority in your country.
  • Shipping Delays: Shipping times for international orders may vary, and there could be delays due to customs processing.

If you have any questions regarding international shipping, please contact our customer service team at info@glotopic.click.

7. Order Cancellations

You may request to cancel your order within 24 hours of purchase. To cancel an order, please contact us immediately at info@glotopic.click or call (567) 201-2092. If your order has already been processed and shipped, we will not be able to cancel it, but you may initiate a return once the order is delivered.

8. Refunds and Returns

If you are not satisfied with your purchase, we offer a 30-day return policy. Returns and exchanges are accepted as long as the product is unworn, unused, and in its original packaging. For more details, please refer to our Refund and Returns Policy.

Refunds will be processed to the original payment method used for the purchase. Please note that shipping charges are non-refundable unless the return is due to an error on our part (e.g., defective or incorrect items).

9. Customer Support

If you have any questions or concerns about your order, or if you need assistance with a product, our customer service team is here to help. You can reach us at:

Email: info@glotopic.click
Phone: (567) 201-2092
Website: glotopic.click
Address: 1519 River Dr, Fremont, Ohio (OH), 43420

Our team is available to assist you Monday through Friday from 9:00 AM to 5:00 PM EST.

10. Changes to the Sales Policy

We reserve the right to update or change this Sales Policy at any time. When changes are made, the updated policy will be posted on this page, and the “Effective Date” will be revised. We encourage you to review this page regularly to stay informed about any changes.