Privacy Policy for Glotopic

Effective Date: November 29, 2024

At Glotopic, your privacy and security are of paramount importance. We are committed to ensuring that your personal data is collected, used, and protected in accordance with applicable data protection laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit and shop on our website glotopic.click (the “Site”). By using our Site, you consent to the collection and use of your information as outlined in this Privacy Policy.

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us using the information provided below.

1. Information We Collect

We collect information from you when you visit our website, place an order, subscribe to our newsletter, or interact with our customer service team. The types of personal information we collect include:

Personal Identification Information

  • Full Name
  • Email Address
  • Phone Number
  • Billing and Shipping Addresses
  • Payment Information (Credit/Debit Card details)

Non-Personal Identification Information

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Location Data

We may also collect non-personally identifiable data, such as browsing history, search queries, and product preferences, to enhance your experience on our website.

2. How We Use Your Information

At Glotopic, we use your personal information for the following purposes:

  • To Process Transactions: We use your information to complete your orders, including billing and shipping.
  • To Improve Customer Service: Your information helps us respond to your customer service requests and support needs.
  • To Personalize Your Experience: We use your preferences and browsing data to provide you with more relevant product recommendations and offers.
  • To Send Marketing Communications: With your consent, we may send you promotional emails about new products, discounts, sales, and other updates related to our services.
  • To Improve Our Website: We use data about your interactions with our Site to improve the functionality and user experience.
  • To Comply with Legal Obligations: We may use or disclose your information to comply with legal requirements, such as responding to subpoenas or court orders.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

  • Encryption: We use Secure Sockets Layer (SSL) technology to encrypt sensitive information, such as credit card details, during transmission.
  • Data Security: We use firewalls and secure servers to protect your data from unauthorized access.
  • Limited Access: Only authorized personnel have access to your personal information, and they are required to keep it confidential.

Despite these efforts, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

4. Cookies and Tracking Technologies

Glotopic uses cookies and other tracking technologies to enhance your browsing experience and improve our website’s functionality. Cookies are small text files placed on your device that allow us to recognize you when you return to our Site. Cookies help us remember your preferences and provide you with personalized content.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our Site.

5. Third-Party Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our business and delivering services to you, such as:

  • Payment Processors: We share your payment information with trusted payment processors (such as PayPal, Stripe, etc.) to facilitate order transactions.
  • Shipping Providers: We may share your shipping details with logistics companies to ensure timely delivery of your orders.
  • Marketing Platforms: We may share your email address and purchase history with third-party marketing platforms to send you promotional materials.

These third-party providers are obligated to protect your information and use it only for the services they provide to us.

We may also disclose your personal data to comply with legal requirements, enforce our Site policies, or protect our rights, property, or safety.

6. Your Rights and Choices

As a customer, you have certain rights regarding your personal information, including:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You can update or correct your personal information at any time by logging into your account or contacting us.
  • Deletion: You can request the deletion of your personal data, subject to certain legal obligations we may have to retain data.
  • Opt-Out of Marketing: If you no longer wish to receive marketing emails, you can unsubscribe by clicking the “unsubscribe” link at the bottom of our emails.
  • Cookie Preferences: You can control the use of cookies on our Site through your browser settings.

To exercise any of these rights, please contact us using the information below.

7. Children’s Privacy

Glotopic does not knowingly collect personal information from children under the age of 13. If you believe that we have collected personal information from a child under 13, please contact us immediately, and we will take steps to remove that information.

8. Changes to This Privacy Policy

Glotopic reserves the right to update this Privacy Policy at any time. When we make changes, we will post the updated policy on our website and update the “Effective Date” at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Information

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights concerning your personal information, please contact us:

Street Address: 1519 River Dr
Fremont, Ohio (OH), 43420

Phone Number:(567) 201-2092

Email: info@glotopic.click

Website: glotopic.click

10. Consent

By using our Site, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your personal information as outlined herein.